To the Reader 致读者
UNIT 1：Telephone Calls 电话用语
Lesson 1：Calling for Someone 电话找人
Lesson 2：Leaving a Message 电话留言
Lesson 3：Asking for Calling Back 请求回电
Lesson 4：Invitation 邀请
Lesson 5：Making an Appointment 预约会晤
Lesson 6：Booking Plane Tickets 预订机票
UNIT 2：Routine Office Work 日常业务
Lesson 7：Faxes 传真
Lesson 8：Business Correspondence 商务信函
Lesson 9：Filing 文件归档
Lesson 10：Buying Office Supplies 购买办公用品
Lesson 11：Memorandum 备忘录
Lesson 12：Daily Schedule 日程安排
Lesson 13：Computer Operation 电脑办公
Lesson 14：Arranging a Meeting 安排会议
Lesson 15：Taking Minutes 会议记录
Lesson 16：Arranging a Business Trip 安排商务旅行
UNIT 3：External Affairs 对外事务
Lesson 17：Receiving Visitors 接待来访
Lesson 18：In the Reception Room 在会客室
Lesson 19：Company Tours 带客参观
Lesson 20：Signing S Contract 签订合同
Lesson 21：Dealing with Complaints 处理投诉
UNIT 4：Office Communication 办公室交流
Lesson 22：With Colleagues 同事之间
Lesson 23：Daily Problems in the Office 办公室日常问题
Lesson 24：Recruiting 招聘人才
Lesson 25：Training 员工培训